Refund policy
1. What is your return policy?
We accept returns within 5 days of delivery for items that are unworn, unwashed, and in original packaging with tags attached.
2. Are sale or customized products eligible for return?
Sale or customized items are non-returnable and non-exchangeable, as they are made to order or offered at special pricing.
3. How do I initiate a return or exchange?
Email us at contact@mondayholiday.com with your order details and reason for return. Our team will guide you through the process.
4. Who covers the return shipping cost?
For defective, incorrect items or size exchange, we cover the return shipping.
5. How long does it take to process a refund or exchange?
Once we receive your returned item, please allow 5–7 working days for processing your refund or exchange.